The start of 2020 not only brought a new decade, but it also brought a new mysterious pneumonia-like virus outbreak known as the novel Coronavirus (COVID-19). With the number of cases continuously increasing daily, the World Health Organization declared the novel COVID-19 a worldwide pandemic. Millions of people worldwide have been affected in one way […]
In this post, we will be explaining why customer experience matters while providing ways to maintain good customer relations that will outlast coronavirus.
The start of 2020 not only brought a new year, but it also brought a new decade. The saying, ‘new year, new me’ is often used when people are preparing their new year’s resolutions lists – things they want to accomplish within the next 365 days. Oftentimes, people and businesses will set goals for themselves […]
One thing no business expected in 2020 or planned on was the Novel Coronavirus (COVID-19) which as of March 9th, 2020 has sickened more than 113,700 people worldwide ~ see live map at https://www.nytimes.com/interactive/2020/world/coronavirus-maps.html. Although only 600+ cases in the United States currently, businesses are being forced to rapidly adapt their business model and marketing […]